Dedicated time to proactively address leadership impact, key challenges, 360 relationship success, and strategic planning.
At Culture Crafters, we believe that 1-on-1 coaching supports team members in achieving high performance that is important to the long-term success of the organization and individuals.
Meet Our Team
We are a team of business leaders, designers, cultural curators, strategists, writers and operators dedicated to helping our partners make a positive impact on the world around them.Book Your Intro
Lauren is a former high performance rhythmic gymnast, representing Canada as both an athlete and as national team coach for many years. After retiring from sport, Lauren moved into the arts sector where for 18 years, she managed operations at the Randolph College for the Performing Arts, Canada’s premier training institution for musical theatre performers. It was during this time that she discovered her love for leadership development and humanizing organizations through coaching. Coaching provides a sense of connection, belonging and significance in a world that can sometimes seem isolating or overwhelming.
She has a private leadership coaching practice, is a Team Member with Sport Law and since 2017 has been a leadership coach for the Canadian Olympic Committee Olympic Co-op program. Lauren supports leaders who want to have a bigger impact in their world by helping them lead from a place of humility, authenticity and heart. Lauren is dedicated to helping visionaries achieve breakthrough performance.
Favourite quote: “Out beyond ideas of wrongdoing or right doing there is a field. I’ll meet you there.” -Rumi
In 2011, motivated by a certainty that all individuals are capable far beyond their circumstances and past, Carol pivoted and launched “Shift Happens” a registered Canadian charity, to bring coaching to vulnerable teens and individuals, struggling to find meaning in their life.
As a rebel and rule-breaker in the best of ways, Carol has always challenged broken, conventional models, calling for radical change in businesses and individuals when required. She sees not what is – but what can, and will, be. Carol dares to go where others might waver and does so with a playful, take-no prisoner approach.
Another arena she loves to dance in is sharing neuroscience tools with organizations and individuals that want to create stronger teams through neuroscience and brain integration. She uses simple easy to use tools and language that provide an immediate and lasting effect on our changeable brain.
From a business perspective, Susy has spearheaded multiple transformation and automation projects as well as global expansions of teams. She has also developed top-rated onboarding programs; HR operating models and strategies; and managed multi-million dollar budgets and 1,000s of employees for Tech Unicorns (Clearco & ApplyBoard), Global Industrial Businesses (General Electric, 3M), and Global Financial Services (Manulife/John Hancock & Allianz Partners).
In terms of credentials, Susy holds an MBA from the Ivey Business School at Western University. She has also attained several coaching designations, including the Harvard Coaching Strategies certificate and a NeuroCoaching ICC designation. Susy is recognized as a Women of Influence.
Susy speaks English, Spanish, Portuguese, and French. She is a proud champion of diversity and a passionate community builder.
Anya’s mission is to help teams create psychologically safe and courageous culture. She believes in the importance of emotional intelligence as a key to survival when robots and AI take over manual jobs.
She has worked with corporations and educational institutions such as FedEx Canada, Staples, Royal Bank of Canada and Colas Canada.
The core of our performance coaching is organized around four essential principles
- The coach serves both the client and the organization.
- The coach and client co-create a developmental path, identify specific goals and objectives to be achieved during their coaching engagement.
- The coach focuses on the client’s strengths while uncovering blind spots and challenging assumptions.
- The coach fosters the client’s self and organizational awareness focusing on the whole person while supporting organization goals.
Key Value Derived from Coaching
- Objective 3rd party support by someone solely focused on the client’s success.
- An accountability partner holding the coaches to the outcomes they seek and required actions to get there.
- A mirror to help reflect the impact you have as a leader.
- A safe space to work through leadership situations you encounter.
“Anya was my life coach for almost a full year and a half and I greatly enjoyed my time working with Anya. She was not only a strong support system in whom I could confide in and seek psychological support, but she was results driven and a true COACH! She understood my objectives and helped me get crystal clear with them, she then put a plan in place which we both agreed on and relentlessly followed it despite how difficult it might have been at the time. Anya is a mentor, a builder of strong character and does not let you put excuses in front of her. She will call you on out them and make you move past them.
I would highly recommend Anya to anyone looking to get to the next step in their life whether personal or professional!”Kristina KulikovaVice President at Setter Capital
“Anya is an amazing coach, fully dedicated to her clients. She helped me stay focused on my goals and held me accountable for my actions, which made me move forward faster. During that period, I found myself being more grounded and balanced in tackling the various challenges of my professional life. During our conversations I revisited some of my perspectives on my personal life in a positive way. I would highly recommend her for anyone seeking either personal or professional coaching.”Virginie SpitsCo-Active Coach (CPCC) Autrice de Mon Aventure Feel Good
“I am incredibly grateful to have had the opportunity to work with Anya over the past few months. I initially reached out to talk to her about my career goals, but as the weeks went by my goals changed and Anya was very quick on flexing our coaching sessions and adjusting them to meet my new needs. Our coaching sessions were very well thought out and planned, resulting in rich conversations and exercises. Every session was recorded and notes were taken for me, so I could be present in each moment, and also refer back to the materials at a later time. Anya leads her sessions directly from the heart, is tough when needed, asks really thoughtful questions, and is never judgmental. I highly recommend working with Anya, you won't regret it!”Katie PercontiHR Technology Sr Manager, TD
“Anya is a brilliant coach! She sees the whole picture. Knows how to explain complicated things and show you the way out. She feels the client and always finds the way to help.”Victoria KleshchukovUX Researcher at Royal Society of Chemistry
“Anya is full of energy, positive and motivating to be around! When I went to Anya for my first coaching session, I had ideas about my business but wasn't sure where to start. Anya inspired me and gave me the "kick in the butt" I needed to gain traction and put my ideas into action. She brings the same vibe to her workshops.”Reenee KhannaBrand Marketing Strategy, Metroland Media
“Anya has a fantastic ability to inspire action in those she works with. She quickly identifies and nudges her clients in new directions to really grow in their career and as people. I first met Anya at a workshop she led and was drawn to her energetic, positive leadership and immediately wanted to work with her. She is truly someone who brings impact to the people and organizations she works with and I would not hesitate to recommend her.”Vanessa ValenciaPresident, Wordplay Collective Inc.
“Anya is such a energetic and inspiring leader. Talking to her made me feel like I got a burst of energy injected into me and I wanted to go out and take on the world. She is kind, loving and she deeply cares for her clients. She is a great coach. She not only supported me, but inspired me to become better. She also made me feel like I was exactly where I needed to be. No pressure, just love, support and championing me to be the best version of me. Thank you Anya for your love and support.”Jela B.Faculty Member, CRR Global
“I have been to many workshops that Anya has run over the years and cannot recommend her services enough. She is a passionate, driven and effective coach to help individuals and groups reach their full potential. Anya does not teach certain principles, she fully embodies them in her own life as well. She also brings her full authentic self to her sessions and encourages people to do the same. I would not be the person I am and where I am today if I had not met Anya.”Kat HamiltonDirector, CNIB
“It has been a great pleasure to work with Anya. She balances her dual roles of coach and consultant with agility and expertise. Whether you're looking to step up your leadership, grow your coaching business, or increase your confidence, Anya has both the knowledge to move you forward and the grace to meet you where you're at. Her enthusiasm is infectious, and her mind is sharp and quick. She is committed to building connection and community, and I have been fortunate to know her.”Kari McLeod, PhDFounder and Principal, Pervasive Leadership®
We are trained in addressing & turning around toxic behaviors
- May not understand that power dynamics exist in work relationships and the ways in which behavior/words can create an unsafe environment for people to disagree, speak up, or offer ideas.
- May struggle to have hard conversations with members of the team and keep them accountable for behavior that might create a psychologically unsafe environment.
- Appears to be biased towards some segments/groups of people
At times, may have a hard time managing their emotions, which negatively affects people around them
- May operate in the management paradigm where results matter more than how people are treated.
- Has made changes from past negative behavior, but their reputation and negative perceptions are following them into the present, so they need help building relationships and building up psychological safety around them.
Preliminary assessments can be useful to the process. During an initial planning call we determine what will best support the client’s developmental path.
The assessment process may include any combination of the following: live 360 interviews with Key Stakeholders, an anonymous 360 feedback mechanism, and self-led behavioral assessments. The formal engagement begins with a 2-hour ‘Foundation Session” where together we assess perceptions, behaviors, and levers in service of maximizing the ongoing sessions including:
- The client’s perception of their strengths, organizational impact, goals and aspirations for success, and focus areas for improved performance.
- Formal and informal performance feedback the client has received in combination with data available from 360 processes, DISC, MBTI, and other relevant sources. The client’s core values and fulfillment levels in key components of work and life are explored to help direct the long-term coaching path.
- Confirmation and the creation of a path toward realizing the identified goals and coaching outcomes.
Following the Foundation Session, the coach and client meet for a minimum of two 60-minute sessions per month, with the frequency dependent upon each client’s unique circumstances.
We serve from the philosophy that everything comes down to two fundamental areas of which we have control: perspective and choice. We equip leaders to better connect with their control of outcomes. This enables more presence, courage, authenticity, accountability, and ultimately leaders who are better able to continuously evolve and adapt.Book Your Intro
Confidentiality is essential to building the trust needed for an effective working relationship between the client and the coach, which is the foundation of effective outcomes. The client will hold sole discretion regarding divulging any specific coaching content, Culture Crafters will provide periodic high-level check-ins as requested. These focus solely on the client’s commitment to the process (e.g. completes sessions, is engaged, etc.). Note that client confidentiality is limited only by the law, which requires the coach to release information in specified cases (e.g. illegal activity, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others, etc.).
Culture Crafter’s coaches are certified and abide by the ethics outlined by the International Coaching Federation, found at https://coachfederation.org/icf-ethics/