Here at Culture Crafters we have identified 4 pillars that create an agile responsive culture that has a capacity to have more engaged and confident employees, more clarity on the impact of their individual contribution and the ability to communicate more effectively. This translates to greater productivity and engagement, safer space for creativity and innovation as well as other benefits that directly impact ROI.
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Employee Lifetime Value (EVP) as a financial measurement, noting that a cost of replacing a departing employee could be upwards to one year’s salary (plus six to 12 months of recruitment, onboarding and training.
The research shows that 76% of executives agree that AI and automation will increase the demand for EI skills.
Helen Russell, Chief People Officer of Atlassian delved into the psychology of performance and stress: “When a person does not feel safe, it overwhelms the part of the brain that allow you to imagine and to be creative. If psychological safety does not exist, people will not give you their best.”
The World Economic Forum lists EI as one of the most sought-after competencies by employers in 2020. The United Nations hosted a conference in May 2019 on EI as a tool for conflict resolution, Human Capital Institute presented a study on the importance of EI for leadership development and further research shows EI as a key to survival when robots and AI take over manual jobs, rendering them obsolete.
Orgs create disengaged, “toxic” employees when they allow environments that promote failure: work overload, role conflict or ambiguity, lack of manager support, lack of feedback, lack of participation in decision making, lack of fairness and equality, values disconnect, or broken psychological contracts.
Referred to by Dr. Laura Hamill, CEO of Limeade